YOU GO DIGITAL (PTY) LTD. (hereinafter referred to as “Us”/”We”/”Our”) is committed to protect the privacy and confidentiality of its clients and takes the responsibility regarding the security of data in its possession and under its control seriously. We stand by the provisions of the Protection of Personal Information Act No. 4 of 2013 (“POPIA”). 

POPIA gives effect to the constitutional right to privacy, by safeguarding personal information when processed by a responsible party, subject to justifiable limitations.

POPIA can be obtained from us by e-mailing [email protected]. 

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of your information during and following your visits to Our website and while doing business with you.

By using Our website, you agree to the collection and use of personal information in accordance with this Privacy Policy.

COLLECTING AND USING YOUR PERSONAL DATA

TYPES OF DATA COLLECTED

PERSONAL INFORMATION

While using Our website, We may ask you to provide Us with certain personally identifiable information that can be used to contact or identify you. Personal identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Usage data

USAGE DATA

Usage Data is collected automatically when using Our website.

When you access the website by or through a mobile device, We may collect certain information automatically, including, but not limited to:

• the type of mobile device you use
• your mobile device unique ID
• the IP address of your mobile device
• your mobile operating system
• the type of mobile internet browser you use
• unique device identifiers
• and other diagnostic data.

We may also collect information that your browser sends whenever you visit Our website or when you access the website by or through a mobile device.

INFORMATION FROM THIRD-PARTY SOCIAL MEDIA SERVICES

The Company allows You to create an account and log in to use the Website through the following Third-party Social Media Services:

• Google
• Facebook
• Instagram
• LinkedIn

If you decide to register through or otherwise grant Us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with your Third-Party Social Media Service’s account, such as your name, your email address, your activities or your contact list associated with that account.

You may also have the option of sharing additional information with the Us through your Third-Party Social Media Service’s account. If you choose to provide such information and Personal Data, during registration or otherwise, you are giving Us permission to use, share, and store it in a manner consistent with this Privacy Policy.

TRACKING TECHNOLOGIES AND COOKIES

We use Cookies and similar tracking technologies to track the activity on Our website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse Our website. The technologies We use may include:

• Cookies or Browser Cookies

A cookie is a small file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of Our website. Unless you have adjusted your browser setting so that it will refuse Cookies, Our website may use Cookies.

• Flash Cookies

Certain features of Our website may use local stored objects (or Flash Cookies) to collect and store information about your preferences or your activity on Our website. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies.

• Web Beacons

Certain sections of Our website and Our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies

Type: Session Cookies

Administered by: YOU GO DIGITAL (PTY) LTD

Purpose: These Cookies are essential to provide you with services available through Our website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that you have asked for cannot be provided, and We only use these Cookies to provide you with those services.

• Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: YOU GO DIGITAL (PTY) LTD

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

• Functionality Cookies

Type: Persistent Cookies

Administered by: YOU GO DIGITAL (PTY) LTD

Purpose: These Cookies allow Us to remember choices you make when you use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.

USE OF YOUR PERSONAL DATA

We may use Personal Data for the following purposes:

To provide and maintain Our website, including to monitor the usage of Our website.

• To manage your account: to manage your registration as a user of the website. The Personal Data you provide can give you access to different functionalities of the website that are available to you as a registered user.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with Us through the website.
• To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide you with news, special offers and general information about other goods, services and events which We offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
• To manage your requests: To attend and manage your requests to Us. 
• For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about Our website users is among the assets transferred.
• For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our website, products, services, marketing, and your experience.

We may share your personal information in the following situations:

• With Service Providers: We may share your personal information with Service Providers to monitor and analyse the use of Our website, to contact you.
• For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through a Third-Party Social Media Service, your contacts on the Third-Party Social Media Service may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.
• With your consent: We may disclose your personal information for any other purpose with your consent.

RETENTION OF PERSONAL INFORMATION

We will not retain your personal information for longer than is necessary and will hold it only for the purposes for which it was obtained.

TRANSFER OF YOUR PERSONAL DATA

Your information, including Personal Data, is processed at Our operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

DISCLOSURE OF YOUR PERSONAL DATA

BUSINESS TRANSACTIONS 

If We are involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

LAW ENFORCEMENT 

Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

OTHER LEGAL REQUIREMENTS

The Company may disclose your Personal Data in good faith by believing that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the website
• Protect the personal safety of users of the website or the public
• Protect against legal liability

SECURITY OF YOUR PERSONAL DATA

The security of your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

CHILDREN’S PRIVACY

Our website does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided Us with Personal Data, please contact Us. If we become aware that we have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, We may require your parent’s consent before We collect and use that information.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites that are not operated by Us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

CHANGES TO THIS PRIVACY POLICY

We may update Our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on Our website, prior to the change becoming effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

COMPLAINTS RELATING TO THE PROCESSING OF YOUR PERSONAL DATA

If you have any complaints relating to the processing of your personal information, you also have the right to complain to the relevant Regulatory Authority. The Information Regulator can be contacted at:

The Information Regulator (South Africa)

JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001

P.O Box 31533, Braamfontein, Johannesburg, 2017

Complaints email: [email protected] 

General enquiries email: [email protected]

CONTACT US

If you have any questions about this Privacy Policy, You can contact us:

By email: [email protected]